Information We Collect

We may collect personal information when you:

  • Contact us through our website or phone
  • Request a quote or estimate
  • Schedule a service appointment
  • Subscribe to our newsletter or promotional materials

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Address
  • Service requirements and preferences

How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our services
  • To communicate with you about your service appointments
  • To send you updates about our services
  • To provide customer support
  • To send you marketing communications (with your consent)
  • To monitor and analyze trends and usage

Data Protection Rights

You have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data
  • Rectification: The right to request correction of inaccurate data
  • Erasure: The right to request deletion of your personal data
  • Restriction: The right to request restriction of processing
  • Portability: The right to request transfer of data to another party
  • Objection: The right to object to processing

Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us:

  • Analyze website traffic
  • Remember your preferences
  • Provide personalized content

You can choose to disable cookies through your browser settings, though this may affect your experience on our website.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and databases
  • Encryption of sensitive data
  • Regular security audits
  • Employee training on data protection

Third-Party Services

We may share your information with trusted third parties who assist us in operating our business, including:

  • Payment processors
  • Email marketing providers
  • Customer relationship management systems
  • Analytics providers

These third parties are required to maintain the confidentiality of your information.

Retention Period

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain information:

  • For the duration of our business relationship with you
  • For the period required by applicable laws and regulations
  • Until you request deletion of your data

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

07903 082473

hello@mmplumbers.co.uk

65 Liverpool Avenue, Doncaster, DN2 4EY, UK